My employment history to date has been within the customer service industry as well as teaching (including industry-oriented education) in United Kingdom and Spain. I gained experience of working in various management roles and I have encountered no significant problem to my knowledge in establishing the necessary rapport and working relationship with others.

I would say my self-motivation is excellent and that I balance the skills and attitude needed to work successfully in a team with the requirement to work on my own initiative. I have a ‘can-do’ attitude to my work and am used to solving problems before they escalate.

I am flexible, adaptable and dedicated to providing the highest quality service at all times. I have experience of providing support to those that I manage and I work to achieve my full potential.

I find great reward in supporting people in their learning opportunities, guiding them through and then being able to help contribute to their success. I have achieved Level 3 Certificate in Assessing Vocational Achievement and Level 3 Award in Education and Training that help me understand and build relationships between different professionals in education and training environment. Inside knowledge of inclusive teaching allowed me to achieve 100% positive feedback from my students and reflect on previous experience.

I am currently working on identifying new skills that I need develop to take my teaching to the next level.

Additionally, I am familiar with assessing work environment and vocational skills which has a wider impact on the learning and development department. As an assessor for over 20 students, I understand the principles of assessment vocational skills and occupational competence in the work environment. I am also proud to have been a part of the Quality Mark award achievers.